International Wholesale Partnerships Manager
Belstaff was created by and for independent spirits. We know that what we do, and who we do it with matters. Join the team and make an impact as we build a legacy that surpasses our incredible past.
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A bit about Belstaff
Belstaff is a functional clothing brand founded to move people forward. Throughout our history we have championed material innovation, collaborating with those who challenge the ordinary and celebrate the joy of the journey. Belstaff has designed protective suits for race-car drivers, windproof smocks for Marines and insulating clothing for mountaineers. One thing is at the heart of all these endeavours: An Independent Spirit. Today, this energy prevails and unites the people who bring the Belstaff brand to life, providing the best products to our customers – both old and new. We are committed to building a team of curious, conscious individuals dedicated to showing up, standing together, and being the difference between a good day and a great day.
We are currently searching for an International Wholesale Partnerships Manager to join the team.
As our International Wholesale Partnerships Manager you will play an integral part in the delivery of the Wholesale sales strategy at Belstaff throughout the international agent markets including USA, Spain, Italy, Scandinavia, France. You will lead on liaising with the agent and distributor partners, ensuring that their showrooms are equipped with the full sample set and represent the seasonal theme, and that they have all the tools they need to achieve their sales target. You will also be responsible for ensuring that all international orders are shipped and invoiced within the delivery window, coordinating with the operations team to see this through.
This is an opportunity to gain experience and insight across the Wholesale function at Belstaff, providing the highest levels of customer service and operational support for the team to reach and exceed budgeted sales targets.
We are looking for someone who will be responsible for:
During Sales Campaign
- Liaising with agent market personnel as the first point of contact and supporting on sales campaign admin, including setting up new customers on systems, securing payment terms and helping with product and sample information
- Ensuring that all agent orders are uploaded on to the system, and supporting with the order upload from Joor to NetSuite
- Working with the Wholesale Merchandiser to ensure all systems are correct, particularly Joor and Netsuite
- Coordinating the agent market sales calendar. This requires proactive relationship management of agent markets and is target driven
- Managing the set-up, close down and all operational aspects of international pop up showrooms and liaising closely with partners and the warehouse to move the sample collections between showrooms
- Providing Sales Campaign support for agent market showrooms, ensuring that the flagship showroom concept is rolled out to international agent showrooms and maintain VM standards
- Working with the agents during market to create bulk orders to sell outside of the campaign windows and managing the bulks to ensure that the optimum sell through is achieved on these
Outside Sales Campaign
- Overseeing the communication between the agents and Belstaff internal marketing teams to ensure that agent feedback is included when we consider wholesale marketing assets
- Gathering of partner feedback and KPI reporting to ensure that end partner feedback is considered for current and future collections
- Analysing and managing shipping reports to ensure that delivery targets are met, exceeded and subsequently work closely with finance and agent partners to manage the order-to-cash process
- Liaising with the Sample co-ordinator to maximise the productivity of the sample collection
- Driving reorder business through sharing of weekly stock reports and managing reorder process
- Gathering in season sell through information to share with the wider teams
- Working with Wholesale Operations Manager to ensure that OCs, commercial letters and POs are all correct
We are looking for someone who has:
- Relevant experience in a similar role with a focus on customer service and operations, ideally within premium/luxury fashion retail
- Demonstrable ability to build rapport to establish and maintain excellent working relationships
- Confidence to work independently as part of a team
- Flexibility and readiness to travel on short trips, visiting agent markets throughout the year
- Excellent time management and organisational skills whilst working to an agreed process
- Proficiency using Microsoft Word, Powerpoint and Outlook
- Advanced Microsoft Excel
- Ideally knowledge of basic editing using Adobe Suite
We are looking for someone who is:
- Inspired by working for Belstaff
- Excited about learning about the brand to deliver an exceptional customer experience
- Detail orientated whilst able to prioritise and keep track of numerous tasks/ projects simultaneously; achieving multiple deadlines and working under pressure when required
Where to from here?
We are an equal opportunity employer and value diversity at our company. We will not discriminate on the basis of sex, race, marital status, disability, age, sexual orientation or religion. We are committed to a fair and accessible recruitment process for all candidates so if you would like us to make any adjustments to the application or interview process, please let us know and we will be happy to support you.
- Department
- Wholesale Sales
- Locations
- Head Office
International Wholesale Partnerships Manager
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